Jennifer Scott-Ward

Director QA and Commercialization , Churchs Texas Chicken

Job level/seniority

Director

Industry sector

Restaurants

Are you attending a Food Sure Summit in 2025?

Yes - American Food Sure 2025

What are your biggest challenges in compliance management?

Complex and rapidly changing regulatory landscape Traceability, record-keeping, use of technology

What are your biggest challenges in safety management?

Auditing: overlapping audits needed by multiple customers, unclear/changing regulations Workforce: staff retention, training, quality & safety as a culture

In what way are supply chains affecting food safety & quality?

Increasingly complex and globalised supply chains Quality variability across suppliers Traceability across multiple international sites

To what extent does advanced technology play a role in your food safety program?

AI is used to make sense of data gathered

To what extent are budgets constraining food safety & quality improvements?

The latest tech can be very expensive

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