Kelly Natali (She/Her)

Corporate Quality Manager - Fluid, Upstate Niagara Cooperative

Industry sector

Dairy

Job level/seniority

Director

Are you attending a Food Sure Summit in 2025?

No

What are your biggest challenges in compliance management?

Auditing: overlapping audits needed by multiple customers, unclear/changing regulations Other Traceability, record-keeping, use of technology

What are your biggest challenges in safety management?

Auditing: overlapping audits needed by multiple customers, unclear/changing regulations Factory floor hazards: allergen control, microbiology, cross-contamination Increasingly complex supply chains, sustainability/climate change & environmental factors Other Workforce: staff retention, training, quality & safety as a culture

In what way are supply chains affecting food safety & quality?

Food crime Increasingly complex and globalised supply chains Quality variability across suppliers Traceability across multiple international sites

To what extent does advanced technology play a role in your food safety program?

No new advanced technology is used

To what extent are budgets constraining food safety & quality improvements?

Other Overlapping, and unnecessary audits can impede growth The latest tech can be very expensive