Recorded at Food Sure Europe in Amsterdam, we were joined by Intisar Khan, Head of Food Safety at Nestlé.

Drawing on more than two decades of industry experience, Intisar explores how changing consumer habits are reshaping food safety risks and why businesses must consider not only how products are intended to be used, but how consumers may actually use them.

The conversation covers effective risk communication from the factory floor to the C-suite, balancing business decisions with food safety responsibilities, and the growing role of AI and data. Intisar also explains why human knowledge and experience remain essential, how technology could remove repetitive tasks rather than replace people, and the potential for real-time process data to transform product safety and release decisions.

They also discuss the importance of supplier partnerships, understanding risk across the complete supply chain and why food safety professionals can never afford to become complacent.