How are AI, digitalisation and new technologies changing the way food safety and quality are managed across the industry?
In this episode of the FSQ Net Podcast, recorded at FoodSure Europe in Amsterdam, host Mark Gentile is joined by Shabeek Thayyil, Group Senior Quality and Food Safety Director at Agthia Group, to explore the evolving role of technology in food safety and quality management.
Drawing on his experience overseeing food safety and quality across 23 production sites, Shabeek discusses the challenges of introducing new technologies, overcoming resistance to change and using AI-powered training to improve communication and engagement across the workforce.
The conversation also explores how food safety awareness has evolved over the past 15 years, why consumer trust is essential to brand success, and the importance of sharing knowledge and experiences across the industry.
Topics covered include:
- The opportunities and challenges of AI and digitalisation in food safety
- Overcoming workforce concerns about new technologies
- Using visual communication and AI-powered training to improve food safety awareness
- Building a stronger food safety culture across organisations
- The relationship between product quality, consumer confidence and brand trust
- Why collaboration and knowledge sharing are essential to the industry’s future
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